POLICIES & TERMS OF AGREEMENT

We look forward to creating a relationship that assists you in reaching your goals.
Please familiarize yourself with the policies and terms of the coaching agreement.
If you have any questions, please contact Trey Ramsey at 817-713-6191 or email trey@evolvecoachinggroup.com.

Fees

Individual Rates*

30 Min Discovery Call:  FREE
Single Session: $100
4 Session Bundle: $300

Couple Coaching Fees*

30 Min – Initial Consult: FREE
Single Session: $150
4 Session Bundle: $450

* Single session = up to 60 minutes max
* Single sessions are conducted in person, via video, or via phone
* Evolve does NOT conduct coaching sessions via electronic messaging or social media

Payment

  • Payment IN FULL is due prior to the beginning of a single session.
  • Payment for a bundle is due prior to the beginning of first session in the bundle.
  • Partial payments are not accepted.
  • No additional sessions will be scheduled until full payment is made for any completed or partially completed sessions. Payment is due at time of booking.
  • If you were “no call/no show” for a scheduled session, you must pay for that consultation or session IN FULL before the next one will be scheduled.
  • Evolve Coaching Group reserves the right to make any changes to this policy at any time.

Refunds

  • There will be NO REFUNDS issued for completed or partially completed single sessions, or bundles. No exceptions.
  • There will NO REFUNDS for client “no call/no show” appointments.
  • Refunds for pre-paid single sessions, or pre-paid bundles will be paid in full if the consultation or session is cancelled at least 24 hours prior to the scheduled start time. A $25 administrative fee will apply.
  • Refunds for unused portions of purchased bundles will be pro-rated. At least 24-hour cancelation notice is required for a single bundle session to be included in the refund. A $25 administrative fee will apply.
  • Please allow 5 to 7 business days for refund processing.
  • Evolve Coaching Group reserves the right to make any changes to this policy at any time.

Schedule Changes

  • If you need to reschedule an appointment, we require 24-hour notice.
  • Client “no call/no show” appointments will not be made up and a new appointment will need to be scheduled (please refer to payment / refund policies for additional information).
  • Circumstances do sometimes prevent a client attending a scheduled session. These will be evaluated on a case-by-case basis.
  • We will do our best to provide 24-hour notice, but coaches reserve the right to reschedule or cancel any appointment for any reason at any time.
  • Contact Trey or Amy Ramsey if you have any additional questions.
  • Evolve Coaching Group reserves the right to make any changes to this policy at any time.

Problems

If I ever say or do anything that upsets you or doesn’t feel right, please tell me about it during the check in at the end of our session, or e-mail me after your session.

Coach

I agree to serve as your coach to help you achieve mutually agreed upon goals which may include, but are not limited to: increasing energy, professional growth and satisfaction, personal clarity, relationships, self-sufficiency and confidence, self-awareness/self-love, overall personal care, life balance, establishing and achieving life goals.

As your coach, I cannot guarantee results. I can tell you that you will create different results just by having the courage to experiment with your approaches to the various aspects of life.

During the time we spend together in our coaching, I will devote my time, thoughts, and energy to you exclusively. Phones on silent. In between our sessions, I may not be readily available as I will be attending to others, including myself. Text and email are my preferred methods of communication. I will do my best to return your call, text, or email, within 24-hours Monday through Thursday. 

I will maintain confidentiality regarding information you choose to share with me. I am not trained to provide psychotherapy. I am not a licensed professional counselor. I am not a mental health professional. I am not a physician. If any issues come up for you that should be handled by a licensed therapist, counselor, mental health professional, or physician, we can stop coaching while you attend to these. Or, if coaching and therapy / treatment can co-exist for you (you can still move forward toward your goals), we can continue to work together while you also work with other professionals.

Client

I accept full responsibility for myself and the outcome of our time together. I realize that my success depends largely on how I conduct my life, how I think, how I feel, and what I do. I am aware that blaming anything or anyone, including myself, won’t benefit my growth and success.

I know I must experiment with different ways of being, doing, having, and communicating in order to find ways that suit me best. I know that no one way will work forever, so I must experiment, while at all times maintaining my integrity, to find the best ways for me. I realize that trying out new ways will at times feel awkward, uncomfortable, and even frightening at first. I can financially afford the coaching fee at this time. I agree to pay before the start of each appointment. I have also read and understand the payment and refund policies contained herein. Committing to my success means making an investment, and my coach’s time and experience has value.