THIS COURSE IS IN DEVELOPMENT AND WILL BE AVAILABLE IN SEPTEMBER 2020.
Generational gaps in the workplace can be challenging to overcome and they can severely impact operations. Older generations in manager and supervisor roles can have real difficulty communicating with, understanding, and relating to employees from younger generations, and vice versa.
In this class, we explore generational differences and stereotypes, how our perceptions of different generations impact our ability to effectively manage, ways to approach and engage employees from different generations, effective communication, and tools for bridging the gaps.
Four hours in length, this course is instructor-led and can be held online or in person. It is for supervisors and managers at all levels and of all generations.